Data privacy policy

Privacy policy


1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to all the data that can be used to identify you as a person. You will find detailed information about data protection in our privacy policy below.
Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is performed by the website operator. You will find the contact data in the legal information for this website.

What data is collected?

The collection and processing of data, such as IP address, name, address, e-mail address or telephone number, is always performed in accordance with the General Data Protection Regulation (GDPR).

How do we collect your data?
Some of the data that we collect is data that you yourself provide, for example, data that you enter in a contact form.
Other data is automatically collected by our IT systems when you visit our website. This is primarily technical data (e.g. Internet browser, operating system or time at which the page was viewed). This data is collected automatically as soon as you access our website.

How do we use your data and how long do we keep it?

Some of the data is collected to ensure that the website functions correctly. Other data can be used to analyze your behavior as a user. We store this type of data for a period of six months. The data is not transmitted to third parties.

If you contact us using a form on the website or by e-mail, the data you provide will be stored for six months for the purpose of processing your query and in the event of follow-up questions. We will not pass this data on to third parties without your consent. The data that you provide is required for the performance of a contract or to take steps prior to entering into a contract. We cannot conclude a contract with you without this data. The data is not transmitted to third parties.

If a contract is concluded, all the data arising from the contractual relationship will be stored until expiration of the retention period required by tax law (seven years). Data processing is based on the legal provisions in § 96 para. 3 of the Telecommunications Act (TKG) and Art 6 para. 1(a) (consent) and/or (b) (necessary for the performance of a contract) of the GDPR.

What rights do you have with regard to your data?

You have the right to obtain information about the source from which your personal data originates, the recipient of your personal data and purpose of processing for which of your personal data is intended at any time without having to pay a fee. You also have the right to rectification or deletion of this data, the right to restriction of processing of this data, the right to data portability, and the right to withdraw your consent or object to the processing of this data. If you have questions about this or any other issues relating to data protection, please feel free to contact us at the address provided in the legal information. You also have the right of appeal to the data protection authority.

Analysis tools and tools from third parties

When you visit our website, your browsing behavior may be subject to a statistical evaluation. This evaluation is primarily performed using cookies and so-called analysis programs. Your browsing behavior is usually analyzed anonymously; your browsing behavior cannot be traced back to you. You can opt out of this analysis or prevent it from being performed by not using certain tools. Please see the privacy policy below for further information.


2. General and mandatory information

Data protection

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and solely on the basis of statutory provisions (GDPR, TKG 2003) and this privacy policy.

Personal data is collected when you use this website. Personal data refers to data that can be used to identify you as a person. This privacy policy explains what data we collect and how we use it. It also explains how this is done and for what purpose the information is collected.

We would like to point out that there may be security risks involved when transmitting data via the Internet (e.g. communication via e-mail). It is not possible to ensure that data is completely protected against access by third parties.

Information about the responsible party

The party responsible for data processing on this website is:

HENDGES Risk Management Consulting GmbH
FN 531880 b of the Innsbruck regional court
Wehrbachweg 9
A-6365 Kirchberg in Tirol
Österreich / Austria

Phone: +49 151 64513844
E-mail: info(at)hendges-rmc.com

The responsible party is the natural person or legal entity, who, alone or jointly with others, makes decisions as to the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You can, at any time, withdraw consent previously given by sending us an informal e-mail. The legality of the data processing carried out prior to withdrawing your consent remains unaffected by the withdrawal.

Right of appeal to the data protection authority

In the case of contravention of data privacy regulations, the person concerned has the right of appeal to the data protection authority. 

Right to data portability

You have the right to have data that we automatically process on the basis of your consent or for the performance of a contract handed over to you or to a third party in a commonly used and machine-readable format. Requests to directly transfer data to another responsible party will be carried out to the extent that it is technically possible.

SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or queries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the URL in the browser address bar changes from "http://" to "https://" and a lock icon is displayed.

If SSL/TSSL encryption is enabled, the data you transmit to us cannot be read by third parties.

Information, restriction of processing, deletion

Within the framework of the statutory provisions, you have the right to obtain information about your personal data that we store, the source of this data, the recipient of this data and purpose of processing for which of this data is intended at any time without having to pay a fee. If applicable, you also have the right to rectification, restriction of processing and deletion of this data. If you have any other questions about this or any other issues relating to personal data, please feel free to contact us at the address provided in the legal information.

Objection to advertising e-mails

We expressly object to any third party using the contact data published on our legal information page to send unsolicited advertising and information materials. The operator of this website expressly reserves the right to take legal action against any party sending unsolicited advertising information, such as spam e-mails.


3. Data collection on our website

Cookies

Some of the web pages make use of what are referred to as "cookies". Cookies do not cause any harm to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, efficient and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your computer until you delete them. These cookies allow us to recognize your browser the next time you visit our website.

You can configure your browser in such a way that you are informed about cookies being set and can allow cookies only in certain cases, you can decide to accept cookies on a case-by-case basis or block all cookies, and you can activate the automatic deletion of cookies when the browser is closed. If cookies are disabled, you may not be able to use the full functionality of this website.

Cookies that are required for electronic communication or to provide certain functions that you request (e.g. shopping basket function) are stored. The website operator has a legitimate interest in storing cookies to ensure optimal, problem-free provision of its services. The storage of other types of cookies (e.g. cookies for analyzing your browsing behavior) will be dealt with separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in what are referred to as "server log  files", which your browser automatically transmits to us. These are:
 

•    Operating system used
•    Referrer URL
•    Host name of the accessing computer
•    Time of the server request
•    IP address

This data will not be merged with other data sources.

Data processing is based on Art. 6 para. 1(b) GDPR, which permits the processing of data for the performance of a contract or to take steps prior to entering into a contract.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that it is needed to establish, define or modify the legal relationship (inventory data). This is based on Art. 6 para. 1(b) GDPR, which permits the processing of data for the performance of a contract or to take steps prior to entering into a contract.  We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable use of the service or to charge the user for the use of the service.

The collected customer data will be deleted once the contract has been completed or the business relationship has been terminated. Statutory retention periods remain unaffected.


4. Analysis tools and advertising

IP anonymization

We have activated the IP anonymization function on this website. This means that Google will abbreviate your IP address within member states of the European Union or other contracting parties to the Agreement on the European Economic Area before it is transferred to the USA. The complete IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports about website activities for the website operator and provide other services related to the use of the website and of the Internet. The IP address conveyed by your browser within the context of Google Analytics will not be linked to any other Google data.

Browser plug-in

You can prevent the use of cookies by selecting the appropriate settings in your browser. In this case, however, we would like to point out that you might not be able to make full use of all the features of this website. You can also prevent the data generated by the cookie about your interaction with the website (including your IP address) from being conveyed to and processed by Google by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Opting out of data collection

You can prevent your data from being collected by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents your data from being collected when you visit this website in the future: Disable Google Analytics

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Commissioned data processing

We have entered into a commissioned data processing contract with Google and fully implement the strict requirements of the German data protection authority when using Google Analytics.

Google Analytics' demographic characteristics

This website uses Google Analytics' demographic characteristics function. This allows reports to be created that contain information about the age, gender and interests of visitors to the website. This data originates from Google’s interest-based advertising as well as from visitor data from third parties. This data cannot be attributed to a specific person. You can deactivate this function at any time in the ad settings of your Google account or opt out of the collection of your data by Google Analytics as described in the section "Opting out of data collection".


Changes to our privacy policy

We reserve the right to adapt or update this privacy policy if necessary in compliance with the applicable data protection regulations. This enables us to adapt our privacy policy to current legal requirements and take account of changes to the services that we offer, e.g. when introducing new services. The most recent version applies to your visit to our website.


Privacy policy as of: 20.05.2020